March 31, 2020
What is Digital Engagement?
In the last week, at least six people have asked me to write a glossary of terms to help them with their ‘digital vocabulary’. I hope this is helpful for
March 26, 2020
Why I won’t say citizen engagement anymore
Citizen engagement excludes people who pay taxes and rates (directly or indirectly), permanent residents, and people who actively contribute to communities that don’t have citizenship status. It excludes people who
March 24, 2020
Making virtual events engaging
Hosting an engaging virtual meeting or virtual workshop requires more than good content and a question and answer session - that is a briefing.
November 10, 2019
The EngageNSW hackathon
Earlier this month I judged the EngageNSW Hackathon, an event hosted by ServiceNow with support from The NSW Government. The event was a fantastic example of private-public-partnership stimulating the development
November 7, 2019
Why start The Centre for Civic Innovation?
I meet people from all walks of life when I'm managing engagements for governments. Most of them have different opinions. Still, all of them have one thing in common: they
May 16, 2019
The EngageTech Spectrum 2019 – updated
The original EngageTech Spectrum developed in 2014 has now been updated. Download the 2019 version here. In March, while drafting the Findings from the 2018 EngageTech Forums I decided that it